SERVICES
PoolSmart Field Service ManagementCrystal-Clear Visibility and Control for Pool & Spa Businesses
Accrete’s PoolSmart solutions deliver powerful, industry-tailored field service management (FSM) that gives pool and spa companies of all sizes real-time insight, streamlined operations, and scalable growth—without the usual headaches.
PoolSmart Field Service Management
Challenges
Common challenges in the Pool & Spa Industry
Many businesses struggle with:
Disconnected communication between the back office, warehouse, and field teams, relying on manual processes that waste time and lead to errors
Limited visibility into job status, customer site issues, service quality, and emerging problems that can erode margins and cash flow if left unchecked
Inconsistent updates to customers and technicians, with no effective closed-loop feedback to boost satisfaction and retention
Barriers to controlled growth, where expansion often triggers constant firefighting instead of smooth scaling
PoolSmart Delivers the Solution:
A modern, easy-to-use and easy-to-deploy FSM platform that integrates seamlessly with your existing ERP (or serves as a foundation for future ERP upgrades without impacting your field organization). Empower owners and managers to run the business proactively with real-time data—no blind spots, no heroics required.
Key Benefits:
Eliminate blind spots: Gain full visibility into operations, jobs, and potential issues before they escalate.
Scale confidently: Grow your business without chaos or constant crisis management.
Boost customer retention: Deliver consistent, proactive communication and exceptional experiences.
Empower your techs: Let field teams focus on service delivery, not paperwork and admin tasks.
Which PoolSmart Solution fits your business?
PoolSmart Core
Perfect for smaller operations ready to modernize quickly and affordably.
Ideal for companies with 5–15 technicians
Works seamlessly with QuickBooks (or similar financial systems)
Includes essential field service tools—scheduling, dispatching, job tracking, mobile access—without unnecessary complexity
Fast deployment: Live in 1–2 weeks, with minimal (or no) training for technicians
PoolSmart Advanced
Built for growing companies that need sophisticated, forward-looking capabilities.
Best Suited for organizations with 15+ field technicians
Compatible with any ERP—a smart bridge to future upgrades without disrupting or impacting field operations
Advanced features including AI-powered capabilities assisting with scheduling & optimized routing, field activity tracking, service contract management, and pool construction workflows
Deployment in as little as 6 weeks
PoolSmart for NetSuite
The premium, fully integrated choice for established businesses seeking world-class capabilities.
Pre-customized based on pool industry experience to speed up time to value
Built natively on the Oracle NetSuite platform—no integrations required
Comprehensive FSM with leading-edge AI across scheduling, routing, mobile workflows, contract management, and specialized pool construction tools
Designed for full-spectrum service businesses ready for enterprise-grade performance
Deployment in as little as 8–12 weeks
Ready to eliminate blind spots, delight your customers, and grow with confidence?
Get In Touch
1155 Kelly Johnson Blvd. Suite 111 Colorado Springs, CO 80920