INDUSTRIES
Pool Installation and Maintenance ServicesSUMMARY
Accrete is the leading NetSuite partner in implementing field service management (FSM), ERP and AI solutions in the Pool Installation and Maintenance Services sector.
Pool and Spa construction and services companies face many challenges that require solutions to be flexible to meet their business needs and the standards within the pool service industry. These challenges include but are not limited to a weekly high volume of tasks that deliver various services and the need to have the right data passed back to the back office for timing processing and reporting. Accrete has partnered with multiple companies to streamline their processes and business solutions, allowing them to focus on their core business and provide top-level pool services to their customers.
Over the last 18 months, our Accrete team has partnered with over 12 pool companies to deploy NetSuite ERP and FSM, improving their tracking, reporting, and efficiency. This has resulted in enhanced customer service at lower costs.
Accrete has built out our PoolSmart for NetSuite solution – an affordable, quick-to-implement application that can be deployed in as little as 80 days with the flexibility to deploy ERP and FSM in phases, or as one combined implementation.
For QuickBooks customers who struggle with pool-industry field service processes, Accrete has partnered with Appify to provide PoolSmart for QuickBooks to customers who want to address construction and field service challenges first, and then consider moving to an advanced ERP like NetSuite in the future. This solution can be deployed in as little as 30 days.
INCLUDED
Our PoolSmart packaged solution supports all critical pool service company functions through a variety of flexible deployments options, including:
Construction, Installation, or Remodeling of Spas or Pools of any complexity
Repair/break-fix & Warranty
Seasonal open/close
Technician skill tracking and matching to jobs for dispatching
Add maintainable customer equipment assets in the field from the technician’s mobile device, including photos of the equipment
Flexible truck assignment, including ability to document pre-trip safety inspection and require a sight inventory of valuable inventory and/or equipment
Counter sales including an option with no annual fee
Inventory tracking in both central warehouses and onboard service trucks
Procurement and vendor management
Sales business functions, including invoicing and collections
Job costing tracking and financial reporting capabilities including AIA for construction if needed
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