INDUSTRIES

Pool Installation and Maintenance Services

SUMMARY

Accrete is the leading NetSuite partner in implementing field service management (FSM), ERP and AI solutions in the Pool Installation and Maintenance Services sector. 

Pool and Spa construction and services companies face many challenges that require solutions to be flexible to meet their business needs and the standards within the pool service industry.  These challenges include but are not limited to a weekly high volume of tasks that deliver various services and the need to have the right data passed back to the back office for timing processing and reporting.   Accrete has partnered with multiple companies to streamline their processes and business solutions, allowing them to focus on their core business and provide top-level pool services to their customers.

Over the last 18 months, our Accrete team has partnered with over 12 pool companies to deploy NetSuite ERP and FSM, improving their tracking, reporting, and efficiency. This has resulted in enhanced customer service at lower costs.

Accrete has built out our PoolSmart for NetSuite solution – an affordable, quick-to-implement application that can be deployed in as little as 80 days with the flexibility to deploy ERP and FSM in phases, or as one combined implementation.

For QuickBooks customers who struggle with pool-industry field service processes, Accrete has partnered with Appify to provide PoolSmart for QuickBooks to customers who want to address construction and field service challenges first, and then consider moving to an advanced ERP like NetSuite in the future. This solution can be deployed in as little as 30 days.

INCLUDED

Our PoolSmart packaged solution supports all critical pool service company functions through a variety of flexible deployments options, including:

Construction, Installation, or Remodeling of Spas or Pools of any complexity

Repair/break-fix & Warranty

Seasonal open/close

Scheduled maintenance & cleaning services (weekly / monthly / quarterly / annual)

Technician skill tracking and matching to jobs for dispatching

Add maintainable customer equipment assets in the field from the technician’s mobile device, including photos of the equipment

Flexible truck assignment, including ability to document pre-trip safety inspection and require a sight inventory of valuable inventory and/or equipment

Counter sales including an option with no annual fee

Inventory tracking in both central warehouses and onboard service trucks

Procurement and vendor management

Sales business functions, including invoicing and collections

Job costing tracking and financial reporting capabilities including AIA for construction if needed

Integrated business intelligence with AI and analytics  (with SolBI) capabilities developed for the pool industry

Related Articles

Get In Touch

1155 Kelly Johnson Blvd. Suite 111 Colorado Springs, CO 80920

719-645-6111
info@accrete.com