Automated customer satisfaction surveys that protect your reputation, boost referrals, and grow repeat business — without adding admin work.
CSAT in a Box for Pool Maintenance
Effortless Customer Satisfaction for Pool Maintenance Pros
Unlock Insights, Boost Loyalty – All in One Simple Service
In the competitive world of pool maintenance, happy customers are your best asset. But gathering timely feedback can be a hassle – from crafting surveys to chasing responses and analyzing data. That’s where Accrete’s CSAT in a Box comes in: a turnkey solution that handles customer satisfaction surveys end-to-end, so you can focus on sparkling pools and growing your business.
The Problem We Solve
Pool companies often miss out on valuable customer insights due to manual processes or inconsistent follow-ups.
Delayed feedback means overlooked issues, lost referrals, and potential churn.
Without trends and alerts, small problems can escalate into big headaches.
Our Seamless Solution
CSAT in a Box is a plug-and-play service that integrates with your workflow:
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Trigger-Based Automation
We receive service completion triggers from your system (e.g., “case closed”), apply any filtering criteria you want to use, and instantly send a short, mobile-friendly survey link via text to the customer.
Easy Collection
Customers respond in seconds – no apps or logins required. We handle all data securely and compliantly.
Intelligent Reporting
Get real-time dashboards, trend analysis, and early warning alerts (e.g., low scores or recurring complaints) delivered straight to your inbox or portal
Customizable & Branded
One time setup fee of $299, no IT headaches – we manage everything behind the scenes.
Key Benefits
for Pool Maintenance Companies
Improve Retention
Spot unhappy customers early and turn detractors into promoters.
Drive Referrals
High CSAT scores fuel word-of-mouth growth in your local market.
Save Time & Money
Automate what used to take hours, freeing your team for revenue-generating work.
Data-Driven Decisions
Track trends like seasonal satisfaction dips or technician performance to optimize operations.
Proven ROI
Clients see up to 20% uplift in repeat business and Net Promoter Scores (NPS) within months.
Pricing
Simple and predictable
$99/month flat fee
Once Off Setup Fee of $299
Unlimited surveys (up to 500 responses; scalable tiers available)
Includes: data collection, reporting, dashboards and alerts
Why choose Accrete?
As experts in customer and field service experience tech, Accrete powers seamless solutions for service-based businesses. Join pool pros who’ve transformed feedback into a competitive edge.
Ready to dive in?
Contact us to schedule a demo.
Let’s make your customers’ satisfaction crystal clear!
Get In Touch
1155 Kelly Johnson Blvd. Suite 111 Colorado Springs, CO 80920