OUR SERVICES
Service Sales and Marketing EnablementSERVICES
Our Sales & Marketing Services:
We utilize a proven leadership and management process for strategy development and deployment in companies with cultures of high expectations.
The process includes:
Industry experts assess commercial capabilities, processes, organization, portfolio, employee engagement and customer satisfaction from industry benchmark, customer, company and team member perspectives.
Assess sales skills and personality profiles for sales team.
Obtain Voice of Customer and perform market segmentation and competitive analysis.
Evaluate and improve pricing strategy.
Establish both the strategic plan and IT Roadmap for customer experience, commercial competency and portfolio.
Establish 3-5 year breakthrough objectives, annual objectives, Improvement Priorities and KPI’s with plans to achieve each.
Implement training (sales and sales manager training, strategic selling, account management, etc.), customize sales development plans based upon skill assessments and implement funnel management.
We work with our clients to answer complex business questions such as:
Do we have the right portfolio of Service & Support offerings? Are they positioned and priced correctly? How do we increase customer awareness lead generation for our offerings?
Do we have the right sales model? How can I train and sustain support for my sales team to accelerate contract growth and increase renewals? How can I train, leverage and incentivize Field Service Engineers to sell without affecting their core focus or “Trusted Advisor” status with customers?
How can we attach more service contracts to product or project sales?
How do we improve customer satisfaction, loyalty and retention while growing profitably?
Are we evolving with disruptive changes in our industry like connected devices, IOT, machine learning and outcome-based services?
Get In Touch
1155 Kelly Johnson Blvd. Suite 111 Colorado Springs, CO 80920
