CASE STUDIES

Examples of our impact at our clients

Examples of our Impact at Our Customers

Accrete has led 50+ Service Transformation Initiatives and Enterprise Application Deployments for CRM, ERP and Service Platforms at global clients across a variety of industries.

Reduced service process cycle time by 20% for large global equipment dealers through process and technology changes.

Assisted a medical device firm to reduce their business cycle from service requests to invoice delivered from close to 100 days to less than 3 days.

Improved installed base accuracy and regulatory compliance and increased revenue and margins for large medical device OEM

Deployed a Field Service mobility front-end solution to 1000’s Field Service Engineers for global semiconductor equipment OEM resulting in significant adoption & efficiency gains.

Drive multichannel technical support

Drive multichannel technical support excellence through efficient and automated processes

Manufacturing

Improve customer satisfaction and loyalty for a leading global manufacturer of safety products

Improve global customer service

Improve global customer service and field service operations for a global leader in robotic surgical equipment manufacturing

Improve complaint handling

Improve complaint handling and customer satisfaction for a global leading manufacturer of barcode and scanner.

Improve global customer service

CRM Roadmap to achieve customer 360 view

Get In Touch

1155 Kelly Johnson Blvd. Suite 111 Colorado Springs, CO 80920

719-645-6111
corp@accrete.com