CASE STUDIES
Examples of our impact at our clientsExamples of our Impact at Our Customers
Accrete has led 50+ Service Transformation Initiatives and Enterprise Application Deployments for CRM, ERP and Service Platforms at global clients across a variety of industries.
Reduced service process cycle time by 20% for large global equipment dealers through process and technology changes.
Assisted a medical device firm to reduce their business cycle from service requests to invoice delivered from close to 100 days to less than 3 days.
Improved installed base accuracy and regulatory compliance and increased revenue and margins for large medical device OEM
Deployed a Field Service mobility front-end solution to 1000’s Field Service Engineers for global semiconductor equipment OEM resulting in significant adoption & efficiency gains.
Drive multichannel technical support excellence through efficient and automated processes
Improve customer satisfaction and loyalty for a leading global manufacturer of safety products
Improve global customer service and field service operations for a global leader in robotic surgical equipment manufacturing
Improve complaint handling and customer satisfaction for a global leading manufacturer of barcode and scanner.
CRM Roadmap to achieve customer 360 view
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